The first impression your customers get of your laundromat is important. Your laundromat should be clean, bright, and welcoming. New and repeat customers will notice things that might not be obvious to you. Experts say that by the time a customer is ten steps into your business they have already formed an opinion about your business.…
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How to Make Sustainability Successful at Your Laundromat
More and more laundromat owners are becoming concerned with becoming more energy and resource efficient. From installing Energy Star rated washers and dryers to making small changes around your laundromat, you can you lower your utility bills and also help reduce the impact your business has on the environment. Here are some tips for making your…
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Making It Easy for Customers to Find Your Laundromat
In today's busy world, consumers do more research online than ever before. Many small business owners are using the power of a great website, social media, and social review sites like Yelp to attract customers to their businesses. If this sounds foreign to you or you've been reluctant to take the leap and create a significant…
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Improving Customer Service at Your Laundry Business
Every business owner wants happy customers. The key to happy customers begins with your staff and continues through the connections you make with your customers and the way you serve their needs. Whether you are opening your first laundromat or expanding your franchise, there is never a wrong time to review your customers' experience in your business.…
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