When you choose to add drop off laundry service to your laundromat’s product offerings, not only are you adding a valuable service for your customers, you are also adding additional work for your staff. Ensuring that your present staff and facility are able to handle the addition of this service is critical. Understanding the additional resources that will be required to maintain and manage this service are paramount to its success.
Evaluating your current resources can be tricky. Often small business owners make the assumption that adding additional services will not actually create that much extra work for their existing staff. However, adding a service like drop off laundry can be quite labor intensive. Considering the demand on your employees in addition to their current duties is critical. Ensure that you take into consideration. If you're looking to buy coin operated washers and dryers in Charleston, SC, call T & L.
- The amount of time your current employees spend on customer service each day
- Daily facility maintenance requirements
- Peak times and percentage of machine use in your facility
- Additional utility cost
- Added machine upkeep costs
- Chemical costs like detergents and stain removers
- Insurance
Calculating these costs not only helps you determine whether you can add the service with the staff and equipment you currently have, but it will also help you estimate the amount you will need to charge your customers for the service. Performing these calculations may be tedious, but being able to accurately determine your costs versus the revenue for offering the service is important.
Another key factor to consider before adding this service to your list of offerings is whether or not the area in which you are located will support this type of service. Examine the demographics of your area. If your laundromat is located in an area populated by people who have lower amounts of disposable income, they are less likely to take advantage of a value added service like drop off laundry. However, if you are located in an area frequented by busy young professionals, this service may become a necessity for them as they struggle to manage their work/life balance.
Once you have decided to add this service to your business, you need to ensure that you have proper procedures and clear expectations in place for your staff before launching the service to your customers. Depending upon your target demographic, choose the marketing for your launch wisely. If you are trying to attract the busy, young professionals, consider making a big announcement on your social media accounts or offering a deal through Groupon for their first service with your company. Discounting your service to get new clients in the door and promote a new offering is an excellent way to boost business.
For more information, be sure to visit back with our previous blog posts linked below:
Drop Off Laundry Inside Guide
More Info For Drop Off Laundry Services
Ready To Buy Coin Operated Washers and Dryers in Charleston, SC?
If you are considering diversifying your business investments, take a look at buying coin operated washers and dryers in Charleston, SC for your business portfolio. Our expert staff will walk you through the process of selecting your equipment, obtaining financing, laying out your facility and ensuring you have the industry's best equipment and service behind you.
Whether you are opening a new location for your franchise or need to outfit a hotel laundry, make T & L Laundry Equipment your first call for the best in commercial washers and tumble dryers.
