The new year is here and now is a great time to identify areas of your business where you can make improvements. Whether you choose to replace a few key pieces of equipment with Speed Queen washers and dryers featuring touchless pay technology or decide to give your store a complete overhaul with a full scale remodel, the professional team at T & L Laundry Equipment can help you choose the right products to match your needs and budget. Not in the market to add equipment to your laundromat this year? No worries! These smart resolutions can help you surpass your competition in 2019. Need a great price on a washer or commercial dryer in Asheville NC? T & L can help you. Call us today!
Engage with Your Social Media Followers
Creating a business page for your business on Facebook, sharing laundry tips on Pinterest, or snapping candid pics to share on Instagram showing life in the laundromat are all great ways to get your brand out there. One of the most essential components of social media that is often overlooked by businesses is that these platforms are called social for a reason. Have a conversation with your followers and engage them. Respond to comments, questions, and submissions from your followers. Participating in a less formal way can help make existing and potential customers feel comfortable and encourage them to interact with you online and offline for their laundry needs.
Show More Gratitude
You thank your customers when they pick up their wash, dry, fold items, but what about the customers who strictly use your vended laundry? Do your attendants circulate throughout the laundromat offering help or just merely thanking customers for being customers? If 2018 came and went without you acknowledging your customers or having a customer appreciation event, 2019 is the perfect time to remedy that. Hold a customer appreciation week in your laundromat by offering deals to customers through their email, social media, or text message. Serve donuts and coffee on Saturday morning, offer Free Dry Friday or encourage customers to try your wash, dry fold service with a half-price day. Showing gratitude and appreciation for your customers can build a relationship with them that will outlast flashy promotions from competitors and keep them coming back time and time again.
Grow and Evolve
The new year is also a great time to look back on what your business did in 2018 and evaluate what worked and what didn't. Maybe adding additional vending machines or changing repair service vendors wasn't such a good idea. Not every decision you make in the interest of your business will be a wise one. Take time to make a list of what worked in 2018 and what you could do better in the new year. This can help you determine where to put your time and energy in 2019 and it can also help you decide what changes you should make to start the year off right.
For more 2019 laundromat owner new year's resolutions please click here.
Buy Commercial Dryer in Asheville NC
If you're in the market for a new washer or commercial dryer in Asheville NC, or even a new equipment maintenance company, call T & L Laundry Equipment. Our service team stocks the most genuine manufacturers' replacement parts in the area and can have your machines up and running quickly and for a great price. Call today and learn more about our maintenance agreements and how we can help you make 2019 your most profitable year yet.
