In our previous post, we looked at the process to claim your laundromat's listing on the travel site TripAdvisor. While the process is relatively simple and the site offers many free tools for you to advertise your business, is it really worth doing? There are some definite advantages to listing your business on TripAdvisor and actively managing the listing. Who are the best SC Speed Queen dealers? T & L Laundry Equipment is number one! Call today to learn how we can save you time and money!
Answer Traveler Questions
When a traveler and potential customer has a question about your business on TripAdvisor, you can answer them in a public forum in the Q & A section of your listing. Not only does this help the traveler get the information they need about your business, but these interactions can also help other travelers see your response and may answer a question they have. By answering these questions through your property owner profile, you are displaying good customer service online.
Manage Your Reviews
The only way you are able to respond to reviews on the TripAdvisor site is by claiming your business' listing. Once you have registered your business, you will receive an email every time you get a new review. This allows you to review the content of the review and respond to the review in a public way. When you respond to reviews consistently, it shows customers that you care about them and their experience with your laundromat.
Get Website Widgets
When you create your business' free listing on TripAdvisor, you are entitled to free tools and widgets to help you increase your laundromat's visibility and credibility among potential customers. A TripAdvisor widget is like a badge for your website. They can help generate more traffic to your TripAdvisor reviews and can help sway customers to choose your business over a competitor. Installing one of these widgets is easy, and there are multiple styles of the widget to choose from so that you can pick the one that suits the style of your website best.
Correct Your Business Listing
Claiming your TripAdvisor page allows you to manage the information about your business listing. You can add services, phone numbers, location information, business hours, and more to your profile. The more detailed and accurate your listing is, the better.
Ask for the Review
A built in feature for TripAdvisor business owners is Review Express. This tool helps your laundromat get more reviews by creating a review request which can be sent to past customers asking them to review your laundry. According to TripAdvisor, the average regular user of Review Express sees a 28% increase in the number of TripAdvisor reviews of their property.
Best SC Speed Queen Dealers | T & L Laundry Equipment
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