Welcome back! We are here to talk more about how you can cut down on theft and loss within your linen inventory! We know how tough it can be to do this in a hotel setting, but there are several ways you can reduce losses. Searching for Continental Girbau dealers in South Carolina in 2018? Make the call to T & L for big-time savings!
If you have a serious problem with towels walking out the door with your guests, it’s possible to have washable radio frequency identification chips sewn into them. These can even be put into bed sheets, comforters, pillows, and robes. This will significantly cut down on linens walking out the door, as you will be alerted every time your property is removed from the grounds.
Especially if you have a high rate of theft within your hotel, you may consider this option. Some hotels claim that they have $5,000-$10,000 per year walk out in linens. In this case, the RFID chips will help keep the linens on the grounds.
Talk with your housekeeping staff about theft issues. They should count towels, bed sheets, and other linens just before checkout as well as right after checkout. Any discrepancy should be immediately reported.
Also, to be sure your inventory records are correct, do monthly linen inventory so that you can keep up with everything. Letting an inventory go for months at a time without checking on it can be difficult to keep up with.
Even if you think you shouldn’t have to, keeping the housekeeping closet and storage rooms locked will help reduce theft. At times, guests will help themselves to the closets. This often happens when there aren’t enough towels or washcloths in their room. Make sure you have enough for each guest within the room and also keep the door to the closets and storage rooms locked.
Try to keep stopped housekeeping carts out of the hallways. Make sure the carts are only stocked with what they need for each room. It might be more work in the beginning, but as housekeeping staff gets used to restocking carts per room, they’ll be able to make up for the initial lost time. This will also keep guests from helping themselves to the carts in the hallway.
We hope these tips help you cut down on loss of linens within your hotel. Some of these tips might already be implemented in your facility. However, those that aren’t should be considered. If you missed our previous blog, be sure to check back there for more tips!
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