If you're well on your way to starting up a new laundromat there are a few things you might want to consider when it comes to what the customer wants. Of course, they'll expect a nice facility with properly working washers and dryers. But, there are also a few other things, as well. Below, you'll find out what they're looking for! If you're searching for Continental Girbau or Speed Queen dealers in Greensboro, NC that you can trust, call T & L today. You'll love our prices.
What Your Customers Expect in Your Laundromat
Location
You've heard it before and there's quite a bit of truth to the following statement; "location is key." Making sure your business is conveniently located to apartments and other business that might need your services is important. Even more, you'll want a nice spot that offers great parking in a well-lit area.
Equipment
Don't make the mistake of not maintaining your washers and dryers. This means losing money and inconveniencing customers. Also, be sure you're offering the best equipment on the market. If your washers and dryers are old, outdated or unable to keep up with constant use, you might as well close the doors. Equipment is just as important as the location. Make sure you offer nothing but the best!
Energy-Efficiency
Without energy efficient washers and dryers, you might not be able to get a great return on your investment. Costly power bills and water usage could eat up all the profit. Be sure to invest in the best, most energy efficient equipment available.
Cleanliness
Be sure to understand the ins and outs of what it means to have a clean facility. Customers want to be able to use your machines without worry about sanitary issues. Even more, they'll be sitting in the waiting area while their clothing washes and dries. That area should be tidy and clean, as well.
Pricing
Competitive prices for wash and dry services are important. You'll need to analyze the market to ensure the charge is fair and within the lines of your competition. For help with analysis, contact T & L. Also, consider choosing machines that offer a credit card payment option!
Hours of Operation
Right up there with location and proper equipment, hours of operation are key in making customers happy. Being open between the hours of 5 AM and 10 PM is essential for those who work a 9 to 5 job. Even more, opening up on Saturday and Sunday is important, too. Some people only want to do laundry on their days off and for many that means weekends.
Interested in learning more about what it takes to cater to your customers in hopes that they'll keep coming back each week? Stay tuned. Our next blog post will offer more exciting ways to keep them happy! Here you'll also find links to other posts that's related to this series.
- The First Steps to Owning a Laundromat
- Other Factors to Consider When Buying a Laundromat
- Hiring Laundromat Employees | Contractors vs W2
- Differences Between Contractors and W2 Employees
- Here's What Laundromat Customers Expect
- Here's What It Takes to Own a New Laundromat
- We Can Help You Finance a New Laundromat
Continental Girbau or Speed Queen dealers in Greensboro, NC | T & L Laundry Equipment
If you have questions about washer extractors and tunnel washers, call T & L Laundry Equipment. With over 40 years of experience in commercial washer equipment, we’re the expert Continental Girbau and Speed Queen dealers in Greensboro, NC. You can count on us to provide your business with accurate and thorough information. Making a purchase like this is a major investment, so make sure you’re choosing the right equipment for your facility. We have helped people in various industries, including healthcare, hospitality, corrections, food service and more.
