Ask any hotel owner what issue they most commonly struggle with, and they will tell you linen theft. Replacing linens costs the hotel industry between $50 - $70 per room each year. Replacing all those towels can add up to a big hit to your bottom line. So, how do you keep your linens from going home with your guests? Here are some tips. Searching for Speed Queen dealers in Greenville, SC? Call T & L! You can always depend on us!
Inventory your linens monthly. Track the number of linens lost every month to theft and damage. Keeping the two numbers separate will help you ascertain where your money is actually going. Replacing damaged, stained, and old linens should be in your operating budget. Knowing how many linens need to be replaced due to theft can help you accurately track and plan for the replacement costs associated with theft.
Take accurate room counts. When your staff is servicing a room, ensure that they are accurately counting the items that need to be replenished. Encourage your staff not to give guests "extras" from their cart in the hallway. Instead, ask the guest to request the additional linens from the desk so that an accurate inventory of linens can be kept for each room.
Don't leave carts unattended. Leaving housekeeping carts unattended in the hallway can increase the amount of linen theft as well as skew linen counts in each room. Staff should keep carts in the rooms with them at all times and ensure that supply closets and linen trolleys are locked or behind a controlled access point.
Utilize technology. Properties that utilize luxury linens in their guest services could install microchips and anti-theft tags to help eliminate the linen theft. Although the technology is relatively new, investing in small tags for your commonly taken items may help cut the costs of your theft replacement dramatically.
Avoid using a laundry service. Keeping your linens in-house can also help reduce the costs of replacing linens. Companies that commercially process linens often have a fee associated with replacing stolen and damaged linens. Asking your staff to keep up with these counts and reconciling the discrepancies with a service company can be time consuming for both you and your team. For more ways to prevent towel theft, check out our next post.
Most Dependable Speed Queen Dealers in Greenville, SC
Avoid the hassle and confusion of sending your hotel's linens out by installing a commercial grade laundry room on your property with the help of the most reliable Speed Queen dealers in Greenville, SC - T & L Laundry Equipment. For more than 40 years we have helped property owners maximize their bottom line and eliminate additional costs by providing reliable high quality laundry equipment.
We're more than just washers and dryers. Our product lineup offers a wide range of finishers, folders, carts and tables to make your in-house laundry efficient and economical. Let us come onsite for a complimentary visit and help you customize the layout of your new laundry room.
From the initial site visit to delivery and service calls, our staff makes it easy for you to get what you need for your business. Learn how we can help you qualify for in-house financing, protect your budget with our planned maintenance agreements, and take the worry out of owning your own commercial laundry equipment.
Call or come by the showroom today and see why T & L isn't just another vendor for your business.
