Due to the fact that customers form their first impression of your business in under ten seconds, cleanliness should be a priority. Cleanliness is the foundation of a customer’s experience and if customers doubt the cleanliness of the establishment, even wonderful service won’t salvage their view. Once a negative perception has been made, it can be difficult to overcome.
Putting strategies into place to keep your laundromat clean can help keep that first impression positive. If you're looking for great commercial washers and dryers, stop wasting time by searching for Wascomat dealers in Greenville, SC. Call T & L instead. You'll love our affordable Speed Queen and Continental solutions.
More Strategies and Tips for Laundromat Cleaning
First impressions of an establishment don’t just start at the door, they can start in the parking lot. Make sure you clean up any litter in the parking area and the outside of the store is spotless and not run down. The front door and any windows should be clean and free of fingerprints. Customers will assume that if the front door is dirty, the inside will be as well. Dispel this assumption with frequent checks and wipe down of this high traffic area.
Having a space that is clean is more than just visual. If a store doesn’t smell clean it can indicate a lack of cleanliness and that bacteria and grime have been left behind due to insufficient cleaning. After a while you may become immune to any smell in your store, so ask friends or new employees to give their opinion. Scent is another sense that contributes to the first impression of an establishment.
When doing a check over your store, look at everything as if you were a customer. It’s easy to overlook things we’ve seen before. Think like a customer. Would you be a patron at this establishment? Hiring a consultant to get their opinions and recommendations for improving your storefront is a great way to get an unbiased opinion and more ideas for improvement. Creating an official cleaning checklist is a great way to ensure the store is consistently clean, as well.
Another great way to get insight into whether your establishment is up to par is to evaluate your competitors and compare their establishment to yours. This will allow you to make sure your business is at least on the same level as your competition, and if not, will supply ideas on how to improve. By making your storefront cleaner and more inviting, you will end up charming customers.
There should not be clutter within the store. Make sure that displays are nicely kept, any rolling laundry baskets are kept in respective areas when not in use, and there is no litter left around the store. Making sure any laundry baskets for customer use are well kept and clean is also important. If baskets are rusted or covered with grime, it will add to the impression that the establishment is dirty.
Finally, don’t forget any other spaces like bathrooms or waiting areas. They should be checked and cleaned frequently and should appear sparkling. These areas will be some of the most visited and will have a big impact on the overall lasting impression a customer has.
Not every cleaning task needs to be done at the same frequency due to the nature of the task or how high volume the task is. Wiping down and decluttering counters should be done more frequently, while mopping floors should be done at the end of the night. Creating a schedule will keep cleaning on track and ensure it is cost-efficient as possible while making sure no tasks are slipping through the cracks.
These strategies will not only aid in keeping your laundromat clean, they will help keep your laundromat on a higher level than your competition. This will keep bringing customers back, while also bringing new customers in.
Frustrated with Wascomat Dealers in Greenville, SC?
Need help planning or designing your new laundromat? Looking for the best laundry equipment on the market? Stop wasting time by searching for Wascomat dealers in Greenville, SC! Trust T & L instead. We're the top Speed Queen and Continental dealers in the state. We also have engineers on staff that are familiar with the designs and needs of laundromats. In addition, we have architects that have extensive design experience, plus we offer attention to detail in the planning of your business.
When you combine this with our location finding assistance and evaluation of demographics for the area, you’ll find that we go above and beyond to help you open your business as smoothly as possible. Even more, we strive to analyze the competition, including their equipment and location. Our goal is to make your business successful. For more information or to ask any questions, contact T & L, today.
