How to Develop a Training Process for Your Laundromat

Laundromat Equipment Dealers in South CarolinaNow that you have hired your new employees it's time to train them for their new positions. However, creating an effective training program is anything but easy. When you give employees the right training your business and your employees benefit. Studies have shown that effectively training staff can lead to increased compliance with policies and procedures, higher job satisfaction for your employees, and reduce the amount of turnover your business experiences. Knowing where to start your employees' training can be difficult. Here are eight tips to help you create an effective training program for your laundromat. Searching for quality laundromat equipment dealers in South Carolina? Call T & L for savings.

Decide what your employees need to be trained on.
Having a clear idea of what tasks your employees will be asked to do can help you outline the skills they will need to be trained on in your laundromat. Training will include all point of sale systems, necessary equipment checks, customer service policies, opening and closing procedures, cleaning duties, and how to stock products and change machines. Additional responsibilities like managing social media, assisting with events, or helping with wash, dry, fold service may also need to be covered in training.

Consider how your employees learn best.
Most of the people that will become part of your staff are adults. When it comes to learning new things, adult learners process information differently and prefer to learn their job in a task oriented way. Your new employee will also come with previous work experience and an existing knowledge base that can help simplify tasks or make the learning curve for more complicated tasks easier. It is also important to remember that during the training process your new hire wants to feel and be respected.

Design training materials with employees in mind.
Blending learning approaches for your employees includes presenting training materials in several ways. These blended approaches may consist of instructor led, handbook based, or computer driven learning methods. Also, be sure to engage all of your employees' senses during training. Implementing sight, hearing, touch, smell, and taste where appropriate can help your employees learn. Combining flip charts, videos, hands-on learning, and other methods can give your new hires a chance to excel at their training.

Implement your training approach and ask for feedback.
Before you begin training, let your employees know if they need to prepare by reading or studying any information. Communicating this expectation will help your trainees feel more prepared and be more attentive during training time. Practice opportunities, one on one or group instruction time, on the job training, and paper-based handouts all combine to form a productive training environment. Upon completion of the training, ask participants for feedback on what they liked, what they didn't like, and what changes they would make to the training protocol. Once you have their feedback, consider it carefully and make adjustments as needed.

Looking for more laundromat training process tips? Check out our next post here.

Affordable Laundromat Equipment Dealers in South Carolina

Looking for the best laundromat equipment dealers in South Carolina? Call T & L! For more than 40 years T & L Laundry Equipment has provided commercial and vended laundromat owners with the information, equipment, and service they need to stay ahead of industry trends. Call or come by the showroom today to learn more about what sets T & L apart from their competitors and why more and more laundry owners are trusting T & L to be their equipment supplier.

No Comments Yet.

Leave a comment