Every laundromat owner is taking the time to set new goals for the new year. For many, the goal is to increase profits. To do this, you'll need to make some changes in your business. Knowing where to begin can be a challenge. T & L Laundry Equipment has been in the vended and commercial laundry industry for more than 40 years. We know that setting yourself apart from the competition and delivering exceptional customer service is crucial to the success of your store. Here are some of our best tips to help you boost your laundry business in 2019. Searching for dependable Continental Girbau dealers in Asheville, NC? T & L can help you. Call us today!
Know Your Competition
Have you ever set foot in your competition's store? If you haven't, you should. Knowing what their space feels like, looks like, and what they offer their customers is key. Focusing on what they charge, how clean the store is, and how busy they seem can tell you a lot. When you walk back into your store, what do you notice? If you feel like your laundromat could use a touch up or a deep clean, your customers probably feel that way too.
Think Ahead
Nothing shuts down your business or shakes your customers' confidence in your services like broken down equipment or closures of your store. Staying ahead of maintenance needs and equipment problems in your business is key to keeping your customers happy and cash flowing in. Prepare for these issues by maintaining your equipment regularly and having the plumbing, electrical, and HVAC systems in your business checked and serviced. Many business owners don't know that they should have their building's HVAC system cleaned and inspected twice a year. Also, having a reliable maintenance partner, like T & L Laundry Equipment, for your machine service needs can help reduce the downtime of your machines and identify small problems before they become more significant issues.
Know Your Customers
We don't mean just by name. You need to understand who it is that you are serving. In an area where there are a large number of college students or people who work third shift, having a laundromat that is only open from 8:00 am to 7:00 pm may not be as beneficial as having a store that's open later or available to customers for 24-hour access. Stores that serve areas that are filled with busy young professionals may find that adding a wash, dry, fold service with pick up and drop off delivery can be quite profitable. Asking your customers what they need not only makes your business better but it can also help you stand out from the competition.
Top-Rated Continental Girbau Dealers in Asheville, NC
Learn how new equipment from Speed Queen and Continental can help your laundromat stand out in 2019. Our experienced staff knows all about the complete product lines from both of these manufacturers and can help you select the right machines for your business' needs. Are you thinking about remodeling your laundromat in 2019? We can help you spend your remodeling budget on what really matters to your customers. Call to schedule an appointment today or come by the showroom and see all the products and services that T & L offers.
Join us next time for more tips for new laundromat owners.
